Frequently Asked Questions

Below is a list of the most frequently asked questions designed to help out our clients with key information.  By no means is it an exhaustive list and we are always open to fielding more questions via email, or by phone, 1-604-849-3899.

What types of vans do you work on?

We mostly work on the Mercedes Sprinter, Ford Transit and Dodge ProMaster platforms, however please contact us to discuss what we maybe able to do for you.

Do you work on partial conversions?

Yes, if our shop time allows we are happy to assist with DIY projects. Check out Our Services for an overview of what we can do. Please note that we don’t install customer supplied parts.

Do you sell converted vans?

No we do not sell converted vans at the moment. We can assist in sourcing a van for your custom conversion.

Do you provide financing?

No, we currently don’t provide financing on our builds.

What are the payment terms?

After an initial consultation, a $2,500 deposit is required to secure a future build spot and start the design process (this will be applied towards the build cost). Once the design is finalized we require a deposit of 1/3 of the total build cost to order supplies and start the project. A second payment of 1/3 of the build cost is due half way through the build, with the final balance due upon delivery of the completed van. The project schedule and payment dates will be confirmed when the design is finalized. Please note that all custom orders specific to your project are payable at the time of the order being placed.

How long does it take to convert a van?

A typical van conversion will take about 4 - 5 months start to finish, including design, sourcing supplies and construction. Many of the components used in a build are shipped from overseas, so we need to allow for shipping and processing time.

What is the warranty on your builds?

We stand behind our products and will assist you as quickly as possible if there is an issue with your build. We provide a three year warranty on our workmanship. Other build components or accessories are covered per the manufacturer’s warranty.

Do you provide the van for a build?

No, our clients bring their own vans to be converted. If you’re looking for a van, we can connect you with some of our sources to help you find one.

What are your opening hours?

Our shop is open by appointment only for item pick ups or build consultations

Do you work with clients from the U.S.A?

Yes, we would be happy to work with you on your project. However, the van must be supplied by you and purchased in the U.S.A